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Ian Higginbotham FCIB
Director
Kairos Management Limited
Telephone 01772 691172
Mobile 07717 537002
E Mail 
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A highly experienced former HSBC Bank Area Director
until end 2004 with successful track record in
Corporate, Commercial and Personal Financial Sectors,
and General Management of a large complex business.
Brings skills in Chairing, HR, Marketing, Media,
Presentation, Training, and Strategic leadership.
Proven ability to innovate, motivate, negotiate
and analyse complex data to make the right business
decisions.
For the last two years served as Part Time
Executive Chairman of Napthens LLP a General
Practice Law Firm with the strongest commercial
profile in the area. Led them through a period
of expansion more than trebling the business
size through four mergers, and built in appropriate
structures and strategies to maximise benefits.
Now 28 Partners, 200+ staff. Stepped down December
2007 by prior mutual agreement to make way for
full time leadership.
Also undertakes Non-Executive work and other
special projects in the Professional, Commercial
and charity sectors.
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Led Napthens solicitors through 4 successful
mergers, taking the lead in negotiations
regarding strategy, finance, HR and structure.
Having more than trebled the size, embedded
strategy to take the business forward
to the next level. Before stepping down
agreed next three year business plan to
be driven by new full-time leadership.
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Other recent experience in undertaking
reviews as varied as shoe manufacturing
in Bulgaria, Community Radio, a large
charity, a construction business, and
a major law firm.
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Highly experienced in all aspects of
business and personal financial services.
Until 2004 responsible for HSBC Bank's
exposure to over 15,000 businesses, and
150,000 personal customers. Line Manager
to over 100 Managers including Regulated
Sales Force of 34 Private Banking Managers/Supervisors.
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Expert in Small/Medium sized business
issues - experience of running a large Enterprise
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Cross cultural expertise - contacts and
business undertaken in Bulgaria, Greece,
India and China.
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Initial Review of Napthens Solicitors
led to a major restructuring of the business,
and a wholesale change in business practices
which have revitalised and energised the
business and its people.
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25 years' experience in Change Management
with HSBC Bank. Developed and implemented
change and efficiency policies both in
the Bank and the law firm through multi-skilling,
productivity management leadership training
and enabling. Strong presentational skills
and credibility ensured staff support
in both businesses.
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On three occasions implemented local
policies which were rolled out across
the whole UK HSBC branch network.
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Passionate about developing people -
initiating mentoring and key leadership
development programmes in Napthens, as
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for bringing people on.
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Able to foster and develop good staff
relations and open communication to enhance
staff retention and minimise sickness.
A 'People Person'
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Good media Management - Focused presentational
skills in written and aural word.
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January 2007 detailed article published
in Lawyers Gazette on management of mergers.
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Previously responsible for weekly programme
'Mind Your Own Business' on BBC Radio
Stoke.
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Associate Chartered Institute of Bankers
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1973
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Appointed Fellow of Chartered Institute of Bankers
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1996
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| Associate Institute of Business Advisers |
2005 |
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Executive Chairman:
Napthens
Solicitors LLP
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Jan 2006 - Dec 2007 |
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Major Regional Law firm now with 28 Partners,
200+ staff, Four Centres of Excellence,
two further offices, and the strongest
Commercial team in the North West outside
Manchester and Liverpool. Responsible
for strategic development, building suitable
internal structures, team building, and
focus on business management.
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Director/Trustee
- Lancashire Victim Support Ltd
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Sept 2005 - date |
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Acting as Treasurer to this £1M
T/O charity, and assisting in major restructure.
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Area Director HSBC Bank Plc
– Preston , Central and West Lancs. , Fylde
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1993-2004
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Fully responsible for every aspect of
the business in 30 branches with payroll
of 400; Reported to a General Manager,
who in turn reported to the Chief Executive.
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Area Credit Controller and Deputy
Area Manager Lancashire and Cumbria
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1991-1993
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Responsible for setting up and subsequently
monitoring/supervising all lending and
support
systems within area of 40 branches and
training all Managers involved in Relationship
Management.
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Senior Commercial Lending Manager
and Deputy Area Manager North
Staffordshire
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1987-1991
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Responsible setting up new Area and for
Commercial Business across 17 branches
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Secondment: Director North Staffordshire
Business Initiative
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1985-1987
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An Enterprise Agency. During my time
the staff grew from 2 to 13, Wrote four
business booklets and also negotiated
one of the first private/public sector
'Community partnerships' for the regeneration
of North Staffs. Designed and delivered
one of the first Dept of Employment Training
Courses for new Entrepreneurs.
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Early career History
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1968-1985
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Variety of Appointments in branches
and Regional Head Offices.
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| Interests
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Bank of England Advisory Group for Lancashire
1993-2004,
Chamber of Commerce Board Member 1993-2004,
Christian - lay preacher and involved
in church leadership,
Fell Walking (Climbed Mt Kilimanjaro to
raise funds for Rwandan hospital charity
in 2005).
Humanitarian Programmes (led two Rotary
Teams to India. Raised £50k+),
Leadership of Young People's camps,
Led a group of Rotarians on a trip to
Rwanda in 2006 to launch an AIDS ward
which we have part-funded in a remote
hospital.
Maintenance Team volunteer: Outdoor Centre
in Beddgelert.
Music,
Past Director of Cross Rhythms - a Community
Radio Station in Stoke on Trent.
Photography,
Rotary - past President/Chairman International
Committee Preston Guild Rotary Club,
School Governor Ashton High School 1995-2004.
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